BACKORDER MESSAGES
If you see a message that stock on an item is on back order, please call the customer experience team first to check on the accuracy of the message. The team will confirm the stock information for you. Thank you.
PR (FG) WAREHOUSE CUTOFF TIMES
Due to the recent daylight savings time change, Puerto Rico is now one hour ahead of the eastern standard time zone. As of monday 11/03/2014 the new warehouse cutoff time for products shipping from the FG warehouse in Puerto Rico are as follows: Spinalpaks, Orthopaks and BHS product - 1:30pm est. SpF - 3:30pm EST. After that time the system will automatically change the date of the order to the next business day. All orders that are placed after the product's cutoff time will indicate that the order will ship next business day in the items tab on your order.
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